Responsible gambling

Shangri La Casino is committed to providing a safe and responsible gaming environment for its players. We believe that gambling should be a fun and entertaining experience, but we also recognize the potential risks associated with excessive or problematic gambling.

To help our players maintain control over their gaming activities, we offer several tools and features:

• Financial limits: Players can set limits on their daily, weekly, or monthly deposits to prevent overspending.
• Time-outs: Players can take a break from playing for a specified period of time (24 hours, 3 days, 1 week, etc.).
• Self-exclusion: Players can opt-out of gaming activities entirely by self-excluding themselves for a certain period of time (up to a year or permanently).

In addition to these tools, we also provide reality checks that remind players about the amount they have spent and the time elapsed while playing.

If you feel like your gaming habits are becoming problematic, or if you're concerned about someone else's behavior, please don't hesitate to reach out. We can help connect you with external support resources such as the National Problem Gambling Helpline at 1-866-533-HELP (4357) or other relevant organizations.

Shangri La Casino also participates in and supports various initiatives aimed at promoting responsible gaming practices, including GamCare's Self-Assessment Tool for Operators. We strive to create a gaming environment that is both enjoyable and safe for all our players.